Shipping Policies

Shipping Policy

Thank you for shopping at Maile's Creation! We strive to provide you with the best shopping experience and ensure your items arrive safely and on time. Please read our shipping policy for more details.

Processing Time

  • Orders are processed within **1-3 business days** (Monday to Friday) after payment is confirmed. Orders placed on weekends or holidays will be processed the next business day.
  • You will receive an email confirmation with tracking information once your order has been shipped.

Shipping Methods and Rates

  • We offer several shipping options, including standard, expedited, and express delivery. The shipping rates are calculated at checkout based on your delivery address, the weight of your items, and the selected shipping method.
  • Shipping costs for domestic orders will be displayed before checkout. International shipping rates may vary depending on location.

Domestic Shipping

  • We currently offer shipping to all US addresses.
  • Estimated delivery times for domestic shipments:
  • Standard Shipping: 3-7 business days
  • Expedited Shipping: 2-4 business days
  • Express Shipping: 1-2 business days

International Shipping

  • We offer international shipping to a select list of countries. Please check at checkout for available destinations.
  • Delivery times for international orders vary based on location, typically ranging from **7-21 business days**.
  • Customers are responsible for any customs duties, taxes, or fees that may be incurred upon arrival in their country.

Order Tracking

  • Once your order has shipped, we will send you a tracking number to the email address provided during checkout. You can track your order on the carrier's website.
  • Please allow 24-48 hours for tracking information to update after shipment.

Missing or Lost Packages

  • If your package is marked as delivered but you haven’t received it, please check with your local carrier or neighbors. If you still cannot locate the package, contact us at mailescreation1@gmail.com so we can assist you in filing a claim with the carrier.
  • We are not responsible for lost or stolen packages, but we will work with you and the carrier to resolve any issues.

Address Errors

  • Please double-check your shipping address at checkout. We cannot be held responsible for any delays or lost packages due to incorrect or incomplete addresses.

Shipping Delays

  • Occasionally, shipping delays may occur due to unforeseen circumstances, such as weather, holidays, or carrier issues. We appreciate your understanding and will do our best to notify you if any delays are expected.

Free Shipping

  • We offer free standard shipping on orders over $100 for domestic orders only. The offer will be automatically applied at checkout.

Returns and Exchanges

  • Please refer to our **Return Policy** for more information on returning or exchanging items.

If you have any questions about our shipping policy or need further assistance, feel free to reach out to us at mailescreation1@gmail.com.